Terms & Conditions

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please do not use our website or services.

2. Provision of Service

Our company provides emergency medical services (EMS) for events and organizations, specializing in care for vulnerable populations, including the homeless community. Services include on-site emergency care, management of medical emergencies, coordination with local emergency services, and training programs.

3. Property Rights

All content, including but not limited to text, graphics, logos, and images, on our website is the property of EMT ELITE and is protected by copyright and other intellectual property laws. Unauthorized use of our content is prohibited.

4. Submitted Content

Any content you submit to us, including but not limited to feedback, suggestions, and posts, becomes our property. By submitting content, you grant us a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.

5. Termination of Agreement

We reserve the right to terminate or suspend access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

6. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, timely, secure, or error-free. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

In no event shall EMT ELITE, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

8. External Content

Our website may contain links to third-party websites or services that are not owned or controlled by EMT ELITE. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the state of Arizona, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within Arizona.

10. Entire Agreement

These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have between us regarding the service.

11. Changes to the Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.

 

 

Disclaimer

12. Medical Disclaimer

The services provided by EMT ELITE are intended to offer emergency medical assistance and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

13. No Professional-Client Relationship

Use of our website and services does not create a professional-client relationship. Communications between you and EMT ELITE through this website are not protected by privilege.

14. Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on our website or provided through our services. Any reliance you place on such information is strictly at your own risk.

15. Third-Party Links and Services

Our website may contain links to external websites and services that are not operated by us. We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services. If you access a third-party website from our site, you do so at your own risk.

16. Limitation of Liability for Service Interruptions

EMT ELITE will not be liable for any interruptions in service, including but not limited to technical issues, system failures, or scheduled maintenance. We will endeavor to minimize service disruptions and communicate any scheduled maintenance in advance.

 

Intellectual Property

17. Ownership of Content

All content, features, and functionality on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of EMT ELITE or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

18. Trademarks

The trademarks, logos, and service marks displayed on our website are the registered and unregistered trademarks of EMT ELITE and/or third parties. You are not permitted to use these trademarks without the prior written consent of EMT ELITE or the third party that owns the trademark.

19. License and Access

Subject to your compliance with these Terms of Service, EMT ELITE grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal use of the website and its content. This license does not include any resale or commercial use of the website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

20. Restrictions

You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of the website without express written consent from EMT ELITE. Any unauthorized use terminates the permission or license granted by EMT ELITE.

 

Notice of Non-Discrimination

21. Non-Discrimination Statement

EMT ELITE complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. EMT ELITE does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

22. Accessibility

EMT ELITE provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters

• Written information in other formats (large print, audio, accessible electronic formats, other formats)

23. Language Assistance

EMT ELITE provides free language services to people whose primary language is not English, such as:

• Qualified interpreters

• Information written in other languages

If you need these services, contact Monique Gunn, monique@emtelite.com.

24. Filing a Grievance

If you believe that EMT ELITE has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Monique Gunn 

Grievance Coordinator

480-742-8753

monique@emtelite.com

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You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Monique Gunn is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.